Aucut — Support

Support — aucut

Need help with aucut? We're here to make your editing experience smooth.

Response time: Usually within 24 hours.

Restore Pro purchase: Open aucut → Settings → Restore. Make sure you're signed in with the same Apple/Google account used to buy it.
Supported formats: m4a, wav, mp3, and common video formats for audio extraction.
Files stay private: All processing is done on-device; nothing is uploaded to a server.
Export issues: Make sure aucut has permission to save files to your device's storage.

For anything else, send us an email with your device model and app version and we'll get back to you quickly.