Red Sheet Support
Need help with Red Sheet? Find answers below, or write to us.
Contact Us
Have a question or a problem? Send us an email, and we’ll reply as soon as we can.
- Email:
- wecanmakeit.vn@gmail.com
- Please include:
- Your device (iPhone or iPad model), its iOS or iPadOS version, and the app version (Settings › Version).
- Privacy:
- Privacy Policy
Hiding answers
An answer isn’t hidden, or something that isn’t an answer is hidden.
You can fix it in Edit. Draw a box with Box around what you want hidden, and use Eraser to show what was hidden by mistake. You can also hide words by drawing a line over them with Marker. Pressing and holding an answer lets you choose Always Show or Hide, and Colors on This Page turns a color off. When you take the photo, use bright, even light, keep the page flat and filling the frame, and keep shadows off it. Settings › Accuracy & Limits explains what the app handles and its limits; for example, blue ballpoint may leave faint dots under the Blue Sheet.
Which inks does each sheet hide?
Under the Red Sheet, red, orange and pink pen disappears, and words under a green marker turn dark and are hidden (a pink marker’s color clears). Under the Green Sheet, words under a pink marker turn dark and are hidden, and a green marker’s color clears (pen reads dark). Under the Blue Sheet, blue check pen disappears (blue ballpoint may leave faint dots). Choose the sheet, Full Page, Horizontal or Vertical, and Density in Sheet settings: tap the button at the top right of a page.
Backup and a new device
How do I back up, and move to a new iPhone?
In Settings › Backup, tap Export Backup and save the file somewhere the new device can open, such as iCloud Drive in the Files app. On the new device, go to Settings › Backup, tap Restore from Backup and pick the file. You can also turn on iCloud Sync on both devices.
iCloud Sync
iCloud Sync isn’t syncing.
Turn it on in Settings › iCloud Sync on each device. Both devices must be signed in to the same Apple Account, with iCloud turned on.
Price and ads
Does it cost anything? Are there ads?
Every feature is free. There is no in-app purchase, no subscription and no ads, and no page limit.
Camera
I tapped Don’t Allow for the camera.
In the Settings app on your iPhone or iPad, go to Apps › Red Sheet and turn on Camera. On iOS 17, scroll down in Settings, open Red Sheet and turn on Camera.
Deleting your data
How do I delete my data?
Deleting the app removes everything it stored on your device. If iCloud Sync was on, delete the copy in your iCloud in the Settings app: Settings › [your name] › iCloud › Manage Storage. Backups you exported are your own files, so delete them where you saved them. More in the privacy policy.
Requirements
Which devices can run Red Sheet?
iPhone and iPad, with iOS or iPadOS 17 or later. The app is in Japanese and English.